Q&A

⦁ Are pick up and drop off included in the tour price?

Yes

⦁ How much advance notice is necessary to book tours?

at least 12 hours

⦁ How do I book/pay?

You can book online through our website or call our customer service team to make a booking over the phone. You must pay via our online payment platform to secure your place.

⦁ Meal that includes in a price of full day tour. Can I request not too spicy?

Yes

⦁ Can I request not walk too much in the tour that I pick?

Yes, you can. You just have to mark a request or send us a question so we will recommend tour that fits you

⦁ What kind of transport that we get to pick up and drop off?

All tours from us we provide Van with maximum 12 seats with a/c except elephant tour will be pick up car.

⦁ Do I get any discount with next tour if I book with ChiangMaiFun.com?

Yes, you will get 10% off for next tour

⦁ Do I need to bring any cash while I go on the tour?

No you don’t, only if you want to buy a souvenir on the way back to the hostel

⦁ Do I need to bring passport with me?

Only any tour to Chiang Rai

⦁ Where should I wait on the day of my tour?

Please wait at the lobby or 1st floor of your hotel/hostel

⦁ What will happen if I bought tour and I don’t know where I will stay yet?

Then soon after you know where you will stay one day before tour start please inform up by email, inbox facebook, what app or call either Thai number or USA number all staffs are able to speak English

⦁ Can you still pick me up if I have to change hotel/hostel after I bought the tour?

Yes, just inform us right away by email, inbox facebook, what app or call either Thai number or USA number all staffs are able to speak English

⦁ Is my payment refundable?

Your payment secures your place(s) on the tour and the price you pay. Your paid at the time of booking is non-refundable only you cancelled 24 hours before you tour start by receive email back from us. Our full Terms and Conditions can be viewed online.

⦁ Which days are busiest for tours?

Friday and Saturday

⦁ Can I book tour on Sunday?

Yes, you can

⦁ Will I get confirmation of my payment?

As soon as your payment has been processed by our accounts team, we will send you a confirmation email. Please note this may take up to 3 working days depending on your method of payment.

Return customers get 10% off!

If you have traveled with us before you qualify for a 10% rebate. To claim your rebate, simply type your previous Booking Number in the “Special Notes” box at the final Payment step of the checkout.

We can negotiate great deals that would be impossible for you to find on your own.